On-Site IT Support - Email Support

Went down to customer place for an IT Support in Singapore. He stays in 38 floor of a unit. 16 Years living abroad in Shanghai, ChinaHe called me up asking if I can help him with his NetEase 网易企业邮箱 as he is unable to login to it in SingaporeI did some configuration to the Mail Server (MX record) now...

iPhone 7 Plus - Data Extraction (Retrieve Photos) and Jailbreak iOS 14.6

iPhone 7 Plus on iOS 14.6Took up this challenging job. iPhone is Disabled, Customer just want to retrieve out his photos in the iPhone as he has no backup of itIt took me days working on it trying to figure out how am I able to extract out the data without first wiping off the iOS systemThat when I...

宏碁笔记本电脑维修 (清除电脑病毒) Acer Laptop Repair (Remove Malware)

今天收到一台宏碁的笔记本电脑，顾客维修的 把电脑给启动后 就发现 好大个的光标出现在屏幕上可怕的是光标会自己移动，我就在这台电脑里安装了防毒软件扫描了整个电脑把病毒给清除了, 然后在把用户给恢复原厂Receive a Acer Laptop for repair. The moment I power it on I notice a big cursor on the screenThe scary thing is that the cursor, it will automatically move by it own without I even touching the trackpadThis...